About Us
| Company | Locarry, Inc. |
|---|---|
| Representative | Shimpei Watanabe |
| Corporate page | /corporate |
| Headquarter | Meguro 2-11-3, Meguro-ku, Tokyo, Japan |
| Contact |
Email：office(at)locarry.com *Please contact us at the contact form on the footer |
| Item Prices | Prices are set on each item |
| Delivery dates | Items are handovered/delivered at the time agreed by both lender/borrower |
| Payment method | Cash, P2P money transfer service, credit card(credit card is used as a payment method when we charge users the fee for our paid services which will be applied in the future) |
| Handover/delivery | Lender/borrower need to meet up and handover/return luggage and items. |
| Refund/change items to rent | Basically borrower cannot change the items to rent after the request is approved by the lender. Please get in touch with the lender if you need to change, or ask for refund (e.g. when the lender offer you a damaged item). Please check the Terms of Service for more detail. |
| Cancelation | Cancelation policy will be applied for all transactions. Please check the policy on the footer. |
| Expenses other than products | Delivery fee or cleaning fee, only when lender and borrower agreed, or on the situation as stated in the terms of service. Compensation fee from deposit, only when the borrower damaged rented items, or on the situation as stated in the terms of service |
| Other | Please refer to the Terms of Use or other policies for the detail of our service, or our responsibility. |
